|
03/22/2013
Cell phone users are increasingly turning to Bluetooth technology to talk - hands free - on their phones. But as this high tech tool gains popularity in the US and Canada, scammers are finding ways to exploit it.
|
|
|
03/22/2012
Have you received a text message offering you a free Walmart gift card? Despite the attraction of a $1,000 gift card, Better Business Bureau is warning consumers that the Walmart gift card text message is a smishing scam.
|
|
|
03/12/2012
Better Business Bureau is alerting consumers of a phone scam in which the caller claims to be from Microsoft. The caller offers to solve a consumer’s computer problems or sell him or her a software license, all in an effort to gain remote control access to the consumer’s computer.
|
|
|
07/05/2011
If you have a smart phone or mobile device, you’ve probably used apps. Easy to download and often free, apps allow you to play games, get directions and access news, weather and other information. In 2010 alone, consumers downloaded approximately 11 billion apps. Tablets, smart phones and mobile devices are taking over the digital market.
|
|
|
|
06/20/2011
Email, purporting to be from Google Support, claims that the recipient will lose his or her Gmail account if he or she does not reply with the account's username and password and other personal inform
|
|
|
|
03/25/2011
Now the power of the BBB is available at your fingertips when traveling or on the go.
|
|
|
03/24/2011
Cable/satellite TV, cell phone industry and new car auto dealers top the list for most complained about industries
|
|
|
12/28/2010
Online customers of a national retail store are being targeted in a possible online shopping grand prize give away scheme. BBB has received multiple complaints from consumers who have shopped online in recent weeks and as a result, are being targeted by phone for a false giveaway.
|
|
|
12/22/2010
BBB of Central and Northern Alberta has heard from businesses that received phone calls saying “I’m calling from BBB. Can you give me the map coordinates, for your business?”
|
|
|
|
08/01/2006
Voice over Internet Protocol — VoIP — is one way people are making and receiving telephone calls using a broadband Internet connection rather than a regular phone line. VoIP converts your phone call — actually, the voice signal from your phone — into a digital signal that travels through the Internet to the person you are calling. If you are calling a plain old telephone number, the signal is converted back at the other end. If you’re comfortable with new technology, you may want to learn more about VoIP. The Federal Trade Commission (FTC), the nation’s consumer protection agency, suggests that it’s smart to do some research on this technology before signing up for it.
|
|
|
|
07/01/2003
Produced in cooperation with the Direct Marketing Association and AARP
Shopping by phone or mail is a convenient alternative to shopping at a store. The Federal Trade Commission’s (FTC) Mail or Telephone Order Rule covers merchandise your order by mail, telephone, computer, and fax machine.
|
|
|
|
11/01/1993
When dialing pay-per-call services, consumers did not always know how much the call would cost and what they would get for their money. To help them get this information more readily, Congress passed the Telephone Disclosure and Dispute Resolution Act in 1992. This Act required the Federal Trade Commission (FTC) to adopt rules governing the pay-per-call services industry. The FTC's 900-Number Rule, which became effective November 1, 1993, covers the advertising and operation of pay-per-call services, as well as billing and collection procedures for those services.
|
|
